Timberline Lodge ski area on Mt. Hood, OR will be reopening tomorrow, May 15th, 2020. Operations will be from 9am-3pm daily.
Official Press Release:
TIMBERLINE TO RE-OPEN FRIDAY, MAY 15TH
Positivity, supporting each other and working for the greater good are at Timberline’s core. Timberline was born from the Great Depression as a response and need to heal: creating jobs, mending communities and bringing back a sense of purpose to a fractured society. It is with this ethos of creation, healing and purpose that we move forward with a limited ski area re-opening and modified hotel operations.
Timberline would like to welcome our guests back and say thank you to loyal pass holders, skiers and riders with a genuine intention to deliberately and responsibly offer much needed relief through outdoor recreation.
Timberline Guest and Employee Safety is our #1 Priority:
We are in this together. Everyone needs to work as a team to create as healthy of an environment as possible. Timberline will continue adherence to Federal, State and Local guidance including the CDC and Oregon Health Authority. We have created a Covid Response Management Team, implemented Covid employee training and developed a strategy to keep guests and employees as safe and healthy as we can.
A New and Different Experience:
Timberline guests can expect great mountain, lodging and F&B experiences but must be prepared for something very different. Mountain Operations will be limited to the best 2 chairlifts with entirely new processes for access, parking, lift tickets, pass holders and lift lines. The Wy’East Day Lodge will be open for grab-and-go food, repairs, retail and restrooms only. No inside seating will be available. The hotel will only be open to overnight guests, with a limited number of available rooms. All Food and Beverage outlets will be grab-and-go or take out orders only. Social distancing infrastructure and messaging will be prevalent with Timberline staff available to assist with and promote healthy guest interactions and choices.
Guidelines for All Visitors:
- Do not visit if you do not intend to follow these guidelines
- Only visit with members of your household
- Complete a Covid questionnaire provided online for skiers or at front desk for hotel guests
- Wear a cloth face masks at all times indoors and when unable to maintain physical distancing outdoors
- Comply with monitoring and enforcement of Covid prevention protocols throughout the resort, including current physical distancing requirement of 6’
- Continue to practice exceptional hygiene
- Wash hands frequently with soap and water
- Use hand sanitizer when you cannot wash your hands
- Report any confirmed COVID-19 exposure
- Immediately notify Timberline Management if you begin to experience flu-like symptoms or test positive for COVID-19 after leaving our facility
- Voice concerns, ask questions and seek clarification when necessary
- Any Guest who does not strictly adhere to the guidelines will be subject to disciplinary action, up to and including suspension of their day ticket, Season Pass, or issuance of a Notice of Exclusion / Trespass.
Ski Area Guests:
Before coming to Timberline all skiers and riders will need to make a mandatory online reservation. This includes but is not limited to Timberline Pass Holders, Fusion Pass Holders, Subaru Pass Holders, pre-paid lift tickets, Cyber-Monday lift tickets, Black Friday lift tickets, etc. If you arrive at Timberline without an online reservation, even if you have a season pass or a pre-paid product you will not be allowed access. The online reservation process includes a Covid questionnaire.
During this initial phase of re-opening, ski area capacity will be limited by a daily reservation allotment. Reservations cannot be made more than 24 hours in advance and are sold on a first-come-first-served basis. Operations may be limited or modified at any time in response to changing circumstances. There will be absolutely no refunds or rain checks.
The ski area will be open from 9am-3pm, weather permitting.
Upon your arrival at Timberline, there will be a mandatory Check Point stop. Please do not arrive at the Check Point before 8am. A Timberline representative will confirm your reservation, provide ski area access instructions and dashboard display documentation, and then direct you to the main parking lot.
A Timberline parking attendant will help with all parking. Please note, parking will not be allowed in the “shop” lot or “crescent”.
Lift lines will be managed with 6’ social distancing. Skiers and riders will be required to wear glasses or goggles, masks and gloves. You may ride the chairlifts with those you came with, ride single or ride double on opposite sides of the chair. It will be the guests’ responsibility to ride the chairlift however they feel comfortable. Simply notify the lift attendant of your intentions and Timberline will accommodate.
For the initial opening, there will be no terrain parks.
In order to minimize injuries and incidents, Timberline recommends only skilled skiers and riders visit. It is imperative guests ski and ride safely. Enjoy the ski area, but this is the time for restraint. Please be conservative and practice good judgment. We thank you in advance for respecting the responsibilities and operational parameters of our dedicated ski patrol and first responders. Visitors presenting flu-like symptoms will be treated in an emergency only.
|Wy’East Day Lodge Limited Operations|
|Restrooms||Open||With metered access|
|Y’Bar||Open||Grab-and-Go menu only|
|Wy’East Retail Store||Open||With metered access|
|Rental Shop||Closed||No rentals available|
|Repair Shop||Open||Outside access only|
|General Day Lodge Inside Seating||Closed||There will be no seating available. We ask customers to return to their vehicles for lunch|
Back Country Visitors:
Back Country visitors will not need to make an online reservation to access the National Forest via the Timberline road or parking lot. Upon your arrival at Timberline, there will be a mandatory Check Point stop. At this time, overnight camping is not permitted in Timberline parking lots. A Timberline representative will direct you to the Salmon River parking lot. We ask that you self-regulate responsibly and do not gather in groups.
Uphill traffic will not be allowed in the active part of the Timberline Ski Area and is only permitted on the climbers route, located on the east side of the Timberline permit area, accessed from the Salmon River parking lot.
Timberline is operating the ski area and hotel with a very measured and cautious approach. We would hope that uphill traffic visitors practice similar measures with their mindsets and activities.
Please note, you are accessing and using this terrain under the jurisdiction of the US Forest Service.
The historic Timberline Lodge will be open to overnight guests only. Room availability will be limited and advance reservations are required. Upon arrival, guests will be asked to complete a Covid questionnaire. Cloth face masks are required.
When you get to Timberline, there will be a mandatory Check Point stop. Please do not arrive at the Check Point before 8am. A Timberline representative will confirm your reservation, provide dashboard display documentation, and then direct you to the hotel parking lot.
When checking in at the hotel front desk, all guests will be issued hotel ID with lanyard, that must be worn at all times.
Hotel capacity has been determined by our ability to effectively manage Covid protocols and response. Guests can expect enhanced cleaning standards throughout the hotel, including guest rooms, meeting spaces, common areas, and back-of-house spaces. Cleaning products are in accordance with CDC guidelines. Guests will need to restrict gatherings in open areas such as the Head House and back patio. All current social distancing practices are in place with the goal of reducing person-to-person contact.
The Cascade Dining Room is open for take out food only. Guest will be asked to dine in their rooms or in open spaces that satisfy distancing requirements including being in groups of 10 or less. The Gallery retail store will be open.
|Limited rooms available||Open||Reservations required, hotel is only open to overnight guests|
|Cascade Dining Room||Open||Take out menu only|
|Blue Ox Bar||Closed|
|Gallery Retail Shop||Open|
|Hot Tub||Open||Limited, with members of your party only|
|Back Patio||Open||Restrict gatherings|
Timberline is a responsible part of the community and doing the right thing is at our foundation. Please count on us to do that. We are counting on you to do your part. Thank you for your cooperation and we look forward to seeing you.